Effective date: November 3, 2026
Kirstie Lee Home Improvements ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit kirstieleephotography.com (the "Site"), subscribe to emails, or request home improvement services. Please read this policy carefully. By using the Site, you agree to the practices described here.
1. Information We Collect
Information you provide
We collect information you voluntarily submit through contact forms, quote requests, subscription forms, and unsubscribe requests. This may include your name, email address, service preferences, project descriptions, photos you attach, and any other details you choose to share.
Information collected automatically
When you browse the Site, standard server logs and analytics tools may collect device type, browser version, referring pages, pages viewed, approximate region derived from IP address, and timestamps. We use this data in aggregated form to improve performance and content relevance.
Project and service information
If you hire us, we maintain records related to estimates, contracts, invoices, schedules, site photos, punch lists, warranty claims, and communications necessary to deliver and document home improvement work.
2. How We Use Information
We use personal information for legitimate business purposes, including:
- Responding to inquiries and preparing estimates for renovation, repair, and maintenance projects
- Scheduling visits, coordinating trades, and providing project updates
- Processing payments and maintaining financial records
- Sending newsletters, seasonal maintenance tips, and promotional offers when you opt in
- Improving the Site, services, and customer experience through analytics
- Complying with legal obligations, resolving disputes, and enforcing agreements
- Protecting the safety of customers, crew members, and property
3. Legal Bases for Processing
Where applicable privacy laws require a legal basis, we rely on your consent (for example, marketing emails), performance of a contract (providing requested services), legitimate interests (operating and securing our business), and legal compliance (tax and record-keeping requirements).
4. Cookies and Similar Technologies
The Site may use cookies and local storage to remember preferences, maintain session integrity, and measure traffic patterns. You can control cookies through browser settings; disabling cookies may limit certain features. We do not use cookies to collect sensitive categories of data without appropriate safeguards.
5. How We Share Information
We do not sell your personal information. We may share data with:
- Service providers who assist with hosting, email delivery, analytics, payment processing, or customer relationship tools, bound by confidentiality obligations
- Licensed subcontractors and suppliers when necessary to fulfill your project scope
- Professional advisors such as accountants or legal counsel under duty of confidentiality
- Authorities when required by law, subpoena, or to protect rights, safety, and property
- Successors in the event of a merger, acquisition, or asset transfer, subject to this policy or notice of changes
6. Data Retention
We retain personal information only as long as needed for the purposes described above, including completing projects, honoring warranties, resolving disputes, and meeting legal retention requirements. Marketing contact data is kept until you unsubscribe or request deletion, subject to suppression lists that prevent re-contact. Project records may be archived for extended periods for quality assurance and regulatory compliance.
7. Security
We implement administrative, technical, and physical safeguards appropriate to the nature of the data we handle, including access controls, encrypted connections where supported, and staff training. No method of transmission or storage is completely secure; we cannot guarantee absolute security but work to reduce risk and respond to incidents promptly.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port personal information, and to object to certain processing. You may withdraw marketing consent at any time using the unsubscribe link or our unsubscribe page. To exercise privacy rights, email hello@kirstieleephotography.com with sufficient detail for us to verify your request. We will respond within timeframes required by applicable law.
9. Children's Privacy
The Site and Services are not directed to individuals under sixteen. We do not knowingly collect personal information from children. If you believe a child provided data, contact us and we will delete it promptly.
10. International Visitors
If you access the Site from outside our primary operating region, your information may be processed where our servers and service providers are located. By using the Site, you acknowledge that protections may differ from those in your jurisdiction and that we apply this policy consistently.
11. Third-Party Links
Social media icons and external links may lead to platforms we do not control. Their privacy practices govern information collected there. Review their policies before submitting personal data on third-party sites.
12. Do Not Track
Some browsers transmit "Do Not Track" signals. Because industry standards vary, the Site may not respond to all signals; we continue to evaluate privacy-enhancing options as standards evolve.
13. Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Revisions will be posted on this page with an updated effective date. Material changes may be highlighted on the Site or communicated to subscribers when appropriate.
14. Contact Us About Privacy
For questions, concerns, or requests related to this Privacy Policy or our data practices, contact hello@kirstieleephotography.com. We take privacy inquiries seriously and will work with you to address them in good faith.